About Sue
Improving performance is my passion. My first Continuous Improvement experience was as an Engineer in a World Class organisation. I led step-change projects delivering from £30K to £1.9M in annual savings, and gained my first Six Sigma Black Belt – my second in Lean-Sigma came a few years later. | ||
My next role was with a business which was a very long way from World Class. Learning how to get things done without the infrastructure which I’d taken for granted, was tough! But I delivered the site’s first ever improvements, doubling productivity, and generating more than £2M in annual savings. I started to fully experience the challenges of changing mindsets and behaviours. But creating that improvement culture from scratch gave me unique experience and insights, for equipping the people who I train and support to do the same in their own organisations. | ||
I moved businesses, and led the second of the programmes which doubled productivity, again from scratch. Adding NLP (neuro-linguistic programming) to my skills deepened my understanding of how to combine people and process development, for the very best in performance - as well as giving me a whole wealth of knowledge that I wish I’d had sooner, for smoothing the path to success. |
I believe that sustainable change has to come from within. Your people probably already know what needs to be better, they might even know how to start – so it’s about creating the environment and culture for performance to flourish. I’m a Master Practitioner and Trainer of NLP, and became one of the UK’s first Approved Havening® Practitioners, trained in each by the original creators. I have a Diploma in CBT (cognitive behavioural therapy), a combined Diploma in Hypnotherapy, Coaching and NLP; and Institute of Leadership and Management certification as a Mentor and Coach. I'm also a Fellow of the Professional Speaking Associaton, the professional body for Speakers and Trainers - one of only around 70 Fellows across the whole of the UK and Ireland. |
“What Sue taught me has made a huge difference to my life. I no longer suffer from the horrible feelings inside my stomach, making life so much more enjoyable. I also sleep so much better at night. I’ve already recommended the FAST Pathways skills to family and friends.” Gill, Wigan | "My job’s really stressful. It used to build up until easy, normal situations became a big challenge. With the skills I’ve learned from Sue, I feel so much better, and stronger. I have the skills to deal with any wobbles.” Zoe, Liverpool | |
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