About Sue

Improving performance is my passion.  My first Continuous Improvement experience was as an Engineer in a World Class organisation.  I led step-change projects delivering from £30K to £1.9M in annual savings, and gained my first Six Sigma Black Belt – my second in Lean-Sigma came a few years later.

Photo and name graphic (Skyhawk pic)


My next role was with a business which was a very long way from World Class.  Learning how to get things done without the infrastructure which I’d taken for granted, was tough!  But I delivered the site’s first ever improvements, doubling productivity, and generating more than £2M in annual savings.

I started to fully experience the challenges of changing mindsets and behaviours.  But creating that improvement culture from scratch gave me unique experience and insights, for equipping the people who I train and support to do the same in their own organisations.

I moved businesses, and led the second of the programmes which doubled productivity, again from scratch.  Adding NLP (neuro-linguistic programming) to my skills deepened my understanding of how to combine people and process development, for the very best in performance - as well as giving me a whole wealth of knowledge that I wish I’d had sooner, for smoothing the path to success.

I believe that sustainable change has to come from within.  Your people probably already know what needs to be better, they might even know how to start – so it’s about creating the environment and culture for performance to flourish.  

I’m a Master Practitioner and Trainer of NLP, and became one of the UK’s first Approved Havening® Practitioners, trained in each by the original creators.  I have a Diploma in CBT (cognitive behavioural therapy), a combined Diploma in Hypnotherapy, Coaching and NLP; and Institute of Leadership and Management certification as a Mentor and Coach.

I'm also a Fellow of the Professional Speaking Associaton, the professional body for Speakers and Trainers - one of only around 70 Fellows across the whole of the UK and Ireland.

  NLP Society Logo

psa fellow

“What Sue taught me has made a huge difference to my life. I no longer suffer from the horrible feelings inside my stomach, making life so much more enjoyable.  I also sleep so much better at night.  I’ve already recommended the FAST Pathways skills to family and friends.”  Gill, Wigan    "My job’s really stressful. It used to build up until easy, normal situations became a big challenge.  With the skills I’ve learned from Sue, I feel so much better, and stronger.  I have the skills to deal with any wobbles.”  Zoe, Liverpool


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