Skills for Stress Success - Resolving Conflict

The skill to see a difficult conversation not only from your own perspective, but from that of the others involved, can be key in finding common ground and resolving conflict.  Here's one way to practise that ahead of time, designing what you're going to say, and how you'll say it, to make that discussin smoother and more successful.

So take a few minutes to access that thinking outside your awareness - your imagination and creativity, and design your difficult conversation