How it Works

stress - resources image  

Whether it shows up as feeling anxious, frustrated, overloaded or upset, your people experience countless stresses every day - and not all that stress is bad.  As long as it's matched by the resources for dealing with it, stress can bring out your people's very best, giving them energy instead of draining it away.  

But when someone's stress outstrips those resources, it becomes unpleasant and disruptive - for both them, and your business. There are two ways to avoid that happening....

Reduce the Stress to keep it below the problem threshold.  Great when it’s possible, but it’s not always an option.  There's little you can do about the stresses from outside work, and even those related to work can be difficult to change.   OR   Increase the Resources to raise the threshold. FAST Pathways is a comprehensive skills programme, designed to boost resources by changing the way your people experience stress, so they can maintain it below that disruptive problem threshold, keeping stress useful. 

Stress is a little word which we use to describe everything from a traffic jam, all the way to a messy divorce.  It’s complicated.  But boil it down, and every stress has something in common.  There’s a gap between what you want and how it is.  Whether you experience it as feeling upset, anxious, frustrated or depressed, each gap can be experienced in one of three ways:

Problem Stress   Neutral Stress
  Useful Stress

These are the unpleasant stresses - the gaps which matter to you, and about which the discomfort persists.  The more of them you’re facing, the more stretched your resources can become, making it more likely that your over all stress levels will start to become uncomfortable.  


Something isn’t as you’d like it to be, but it doesn’t carry on making you feel bad.  You’re able to stop thinking about it, so the discomfort goes away.  This could be because the gap isn’t very big, it’s not that important to you, or you’re able to put it on hold to focus on something else first.


A gap isn’t always bad.  Its discomfort can be energising, as you work towards closing it.  The skill you’re mastering, or difficult relationship you’re working to turn around…. Useful stress feels focused rather than fearful, and it gives you energy instead of draining it away.  

Converter Process diag (Jo)

Our unique Stress Converter Process is designed to build awareness of all three types of stress, and embed the skills to convert the disruptive into neutral or useful stresses. It gently builds on what’s already working, underpinning increased wellbeing. Some of the most widespread benefits of the skills include

  • Improving problem-solving and focus, even under pressure
  • Increasing confidence and ability to embrace change
  • Reducing conflict and improving working relationships 

Most approaches focus on trying to manage stress, but managing’s got a few big drawbacks... Read more